Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Posters and frames/hangers are shipped together, but not yet assembled. This allows us to get both to you faster and reduces your our delivery cost. Assembly of the frame takes minutes and each frame includes all required hanging hardware and easy-to-assemble instructions. Drop in the poster, and it’s ready to hang on your wall! 

 Yes, we print on responsibly sourced FSC certified paper from sustainably managed forests. Our papers are also museum quality and designed to last a very long time!

Our shipping is 100% free to our customers worldwide.

We currently deliver to over 200 countries and territories around the world. Your poster will be printed and shipped from one of over 30 printing facilities around the world, whichever is closest to you. Shipping for all orders is free.

This is never okay, and we will make it right. Please email us at with photos of your damaged item. Upon approval, we will reprint and resend your poster as quickly as possible or offer you a full refund.

Typically, our posters ship out within two days after ordering. Due to COVID19 and unprecedented shipping delays worldwide, production and shipping time has been extended and will vary based on your location. You will receive an email as soon as your travel posters ship.